Terms and Conditions

These terms and conditions govern the access to and use of the website www.caseetrans.com, operated by Case Equipos y Transmisiones S.A.S. (NIT 900.197.313-0). Accessing and browsing the site implies full acceptance of these terms. If you do not agree with them, please refrain from using the site.

The catalog published on this site is informational in nature and is primarily aimed at business customers (B2B). Product prices are handled under the "price on request" model: data sheets, images, references and compatibilities are indicative and do not constitute a binding commercial offer. The availability of each reference is subject to confirmation at the time of quoting.

Quote requests can be made through the contact form, WhatsApp or email. Our team responds within an average of three (3) business hours with a formal quote that includes price, availability, delivery time and validity. The commercial relationship arises only upon the express acceptance of the quote by both parties, not upon consulting the catalog.

All our products carry the manufacturer’s warranty. The specific duration and conditions of the warranty vary depending on the type of product and brand, and are reported in detail at the time of purchase. To file a warranty claim, the customer must notify it in writing indicating the part number, the invoice and evidence of the defect.

Returns require prior authorization and generally apply to uninstalled products, in their original packaging and within the period stated in the corresponding quote or invoice. The specific commercial conditions of each transaction prevail over these general conditions.

The contents of this site (texts, own photographs, logos and design) are the property of Case Equipos y Transmisiones S.A.S. or are used under license, and may not be reproduced without prior written authorization.

Third-party trademarks mentioned in the catalog (including, among others, Dana Spicer, BEPCO Total Source, TVH, Adroit, ZF, Carraro, Caterpillar, Komatsu and John Deere) belong to their respective owners and are used solely for the purpose of identifying the compatibility and origin of the spare parts. The authorized distributions we declare do not imply any other affiliation, sponsorship or additional endorsement by such owners.

The information on the site is provided "as is". Case Equipos y Transmisiones S.A.S. does not guarantee the absence of typographical errors or the permanent updating of data sheets, and shall not be liable for service interruptions or for decisions made solely on the basis of catalog information without prior confirmation from our sales team. Liability is limited to the maximum extent permitted by Colombian law.

The processing of personal data collected through the site is governed by our Personal Data Processing Policy, available at /politica-privacidad, and by the Cookie Policy, available at /politica-cookies.

These terms are governed by the laws of the Republic of Colombia. Any dispute arising from the use of the site will first be attempted to be resolved through good-faith direct settlement; failing that, it will fall under the jurisdiction of the courts of Bogotá D.C.